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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or access (“Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Additionally, when you have a desire to buy and talk to us online through the Site, we collect certain information from you, including your name, email address and phone number, shipping address, payment terms, and more. We refer to this information as “products Order Information”.

So when we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the enquiry Information that we collect generally to communicate with you (including sharing the details of products, providing you with invoices and/or order confirmations, processing your payment information, and arranging for shipping).

So we use this inquiry Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We will provide you with targeted advertising or marketing communications, and we think you might be interested in this.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We use Google Analytics to help us understand how our customers use the Site.

You can read more about how Google uses your Personal Information here:

You can also opt-out of Google Analytics here: 

As the original manufacturer of commercial induction cookers, we pursue our legitimate business interests while respecting laws and regulations and protecting personal privacy information. We do not sell or use your personal information at will. Of course, if a dispute is involved, we may share your personal information to comply with applicable laws and regulations or otherwise protect our rights.


After browsing our website, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.


For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please contact us via email ([email protected]).

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